Our understanding of service
At heinrichschulte, service means not only supplying products, but also providing reliable guidance on their selection, planning, maintenance and use. Specialist retailers, tradespeople, architects, planners and customers will find important information here covering planning data, technical support, industry representatives, care instructions, FAQs and downloads.
The service section brings together knowledge, digital data and practical guidance in one central location. This simplifies work processes, makes product decisions more confident and makes everyday applications easier to understand. In this way, heinrichschulte combines technical expertise, in-house manufacturing experience and partnership-based support to create a service philosophy that goes beyond the product itself.
Planning data
Planning data from heinrichschulte supports precise, digital project work relating to bathrooms, kitchens and water-carrying systems. Whether it’s consortium data, tender documents or BIM-compatible CAD data: here, specialist retailers, tradespeople, architects and planners will find structured information to ensure reliable planning, clear tendering and efficient implementation.
Technical service
heinrichschulte’s technical support team is on hand to assist with enquiries regarding taps, shower heads, concealed fittings, spare parts and installation instructions. Thanks to in-depth product knowledge, short lines of communication and direct links to our own manufacturing facilities, technical issues can be assessed accurately and addressed in a solution-oriented manner.
Sales representatives
Industry representatives complement heinrichschulte’s in-house sales team by offering regional proximity, market knowledge and personalised on-site support. They link specialist retailers, tradespeople, planners and project partners with the technical expertise of a manufacturing company.
FAQ
In the FAQ section, you will find answers to frequently asked questions about products, usage, care, technical matters and service. This clearly organised compilation helps you to identify your query more quickly and find key information about heinrichschulte products straight away.
Downloads
In the download area, heinrichschulte provides price lists, catalogues, information and documents in one central location. Whether technical data, product information, care instructions or further service documents, the downloads provide clear guidance and make advice, planning and use easier.
